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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Luis Rosania

June 17, 2026

5  out of  5
rating by Luis Rosania
"I have been with Delgado State Farm for 25 years and I’m very satisfied and happy with their professionalism and willingness to help the customer. Great/superb customer service."
We responded:
"Thank you so much for the 5-stars, Luis! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent John Delgado’s Team anytime."
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Ruth Collins

June 12, 2026

5  out of  5
rating by Ruth Collins
"John has been our agent for over 40 years. He takes care of our whole family business cars houses you name it. We are very happy with his service"
We responded:
"Thanks so much for the amazing review, Ruth! We really appreciate your support here in Universal City . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Denise Pickett

June 12, 2026

5  out of  5
rating by Denise Pickett
"I would like to say since switching over from State Farm Insurance in Austin to State Farm Converse with Mr. John Delgado & team has been a blessing. Since the day we made the transfer with life insurance & auto insurance Edwin went out of his way to even make a house call to deliver a “new member” SF bag of goodies! The entire team communicated with one another both via phone & email to make sure all paperwork was submitted in a timely manner. Both my husband and I highly recommend Mr. John Delgado State Farm Life Insurance!"
We responded:
"Thanks so much for the fantastic rating, Denise! We are so glad you had a positive experience with us here on State Farm Agent John Delgado’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Carlo Avendano

June 11, 2026

5  out of  5
rating by Carlo Avendano
"Karina did an amazing job with getting me bundled up with my home and auto insurance. Definitely saved me a good amount of money on a monthly basis. Great communication and transparency. Thank you for your service."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent John Delgado’s Team here in Universal City . "
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Abby Dennis

June 11, 2026

5  out of  5
rating by Abby Dennis
"Robbie Greene was super helpful, and informative on getting our accounts up to date and friendly as well as the other staff. A+++ highly recommend this office."
We responded:
"Abby, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Jackie Salazar

June 3, 2026

5  out of  5
rating by Jackie Salazar
"If you’re looking for an insurance agent call John Delgado with State Farm Insurance. I have been with Mr.Delgado since 1978. Mr Delgado and his staff have always been available to answer questions, assist with different situations with Auto and Homeowners policies, their Customer Service is really helpful and Great. My Daughter had her Auto and Home insurance policies with Mr Delgado. Now my son has his policies with Mr. Delgado. As State Farm advertises “State Farm is There”, well, John Delgado and his Staff are Always There!"
We responded:
"Jackie, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent John Delgado’s Team!"
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Jessica Sczepanik

May 19, 2026

5  out of  5
rating by Jessica Sczepanik
"I Love this office I work so closely with Robbie on so many issues that I've had from previous insurance companies She has helped with every one of them. She has helped me with policy issues with billing issues, getting coverage for my home even. Anytime I have any problems at all with anything or any questions about anything she immediately explains everything thoroughly so I fully understand she researches anything she needs to and helps me in the best possible way to keep me happy. I have never in my life had customer service go above and beyond the way that she does. I felt so welcomed the first day I walked into this office over a year ago. Everyone was so helpful They explained everything to me so I understand exactly what I'm getting. They always try to find the absolute best price for me and work with my budget. I always feel so comfortable with any questions that I have. I know without a doubt I am fully taken care of. If you need a good insurance agency and a great policy that works well with your budget I highly recommend you call them because they will find a way! I have never had customer service like this before from an insurance agency. Robbie is my absolute go-to for anything!"
We responded:
"We appreciate your review, Jessica. We are so happy that you had such a wonderful experience with State Farm Agent John Delgado’s Team here in Universal City ! "
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Ginger Chappell

May 18, 2026

5  out of  5
rating by Ginger Chappell
"The agent and his staff is always very professional, and helpful. When you walk into the office you're acknowledged by name and that means a lot. They always take time to answer any questions you might have about your policies. It's great to do business with Mr. Delgado and staff"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Universal City to know that you had such a wonderful experience with us here on State Farm Agent John Delgado’s Team."
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Pauls Desert

May 14, 2026

5  out of  5
rating by Pauls Desert
"Robbie has gone over and above to help me when I've had issues with my business policy with my car insurance. She carries the ball to the goal line.. thank you Robbie."
We responded:
"Thank you for taking the time to leave such a great review, Pauls. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Sherrie Stutts

May 14, 2026

5  out of  5
rating by Sherrie Stutts
"100% recommend! The amount of knowledge and information they gave us was fantastic. We had been with Farmers for almost 40 years and not one time did we receive the service we got from Robbie and Karina. Not to mention the amount of $$ we’re saving and getting better and MORE insurance."
We responded:
"Thank you for the fantastic review, Sherrie! We are always here to help with your insurance needs here in Universal City . "
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Philip Hendrix

May 13, 2026

5  out of  5
rating by Philip Hendrix
"Had a wonderful experience with this office, especially Robbie. She was very efficient, friendly, and knowledgeable! I recommend this agency to anyone who needs a good solid Insurance agent that has a personable staff."
We responded:
"We appreciate your review, Philip. We are so happy that you had such a wonderful experience with State Farm Agent John Delgado’s Team here in Universal City ! "
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Claudia Fernandez

May 11, 2026

5  out of  5
rating by Claudia Fernandez
"I want to share my sincere thanks to Karina for her professionalism throughout the process of securing our first homeowners insurance policy and switching over our auto insurance.
If I hadn't called to cancel my renters insurance, I would have completely missed out on the incredible homeowners coverage State Farm offers. We almost settled for the minimal coverage provided by our builder, but I am so glad Karina offered to look into a better policy for us. We are paying only a few dollars more combined than we were before, but we now have the peace of mind that comes with outstanding coverage. We highly recommend Karina’s services—thank you again for all your help!"
We responded:
"Thanks so much for the fantastic rating, Claudia! We are so glad you had a positive experience with us here on State Farm Agent John Delgado’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Diana Sanchez

May 10, 2026

5  out of  5
rating by Diana Sanchez
"I recently reached out to John Delgado’s office and was initially directed to go online to complete the application. This was frustrating and I was getting ready to end the call and look elsewhere. However I was connected with Ms. Karina to inquire about purchasing a bundle to include home, rental dwelling, and vehicle coverage.
I needed this to be finalized quickly as my previous insurance coverage was coming up for renewal.
Ms. Karina worked efficiently to make this happen. Ms. Karina searched for discounts offering the best rates possible, e.g., bundle policies and safe driving. I really appreciate Ms. Karina’s patience, professionalism, proactive communication keeping me informed every step of the way. I will definitely refer and recommend them to friends and family. Thank you Ms. Karina for all of your help and support."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Universal City to know that you had such a wonderful experience with us here on State Farm Agent John Delgado’s Team."
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Gregory Williams

April 30, 2026

5  out of  5
rating by Gregory Williams
"I have used John Delgado for almost 40 years providing our home and car insurance needs. His staff has always been professional, courteous, trustworthy, and interested in addressing our needs. They are like dealing with family and I give them the highest recommendation."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Universal City to know that you had such a wonderful experience with us here on State Farm Agent John Delgado’s Team."
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Bertha Luna

April 25, 2026

5  out of  5
rating by Bertha Luna
"Staff was very nice, polite, helpful and professional.. I enjoy going in the office and speaking to Corina, she always greets you with a smile and very happy. They Customer service representative, when you first go in, is very nice and sweet. I am happy, we went with Mr. Delgados office."
We responded:
"Bertha, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent John Delgado’s Team here in our Universal City office. "
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Nathan Moloy

April 25, 2026

5  out of  5
rating by Nathan Moloy
"I can’t say enough great things about the team at John Delgado State Farm Insurance Agency. Their customer service is truly world-class they consistently show up and deliver when it matters most. From the moment you connect with them, you feel that family-oriented environment that’s hard to find anywhere else.

Mr. Delgado has been insuring generations, and it’s easy to see why his reputation is built on trust, consistency, and genuine care for his customers. He goes above and beyond to make sure you’re taken care of, no matter the situation.

One thing I really appreciate is how easy they make everything. Even if you’re not in the area, they handle everything seamlessly over the phone, making the entire process smooth and stress-free.

If you’re looking for an agency that truly puts people first, this is the team you want on your side."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent John Delgado’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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judith creller

April 24, 2026

5  out of  5
rating by judith creller
"I was most impressed with Carina, her husband and staff, very polite and most helpful to me to understand the terms etc. Very prompt with getting the answer and docunentation needed for assuring coverage on the mobility part of the Sienna. Feel confident that Stare Farm will take care of me...
Judy Creller"
We responded:
"Thank you for the fantastic review, judith! We are always here to help with your insurance needs here in Universal City . "
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Jolie Johnson

April 23, 2026

5  out of  5
rating by Jolie Johnson
"Mr. Delgado and his staff are outstanding! They are kind, attentive, and go above and beyond to make sure your needs are met. They listened carefully and worked hard until I was 100% satisfied. Their communication is top-notch, and they truly make you feel like part of the family."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent John Delgado’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Universal City ."
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William Colville

April 23, 2026

5  out of  5
rating by William Colville
"We had a great experience with John Delgado state farm team after my recent collision claim. Ed Moloy directly assisted us and was extremely helpful. We were kept informed and had amazing experience with everything sorted out in only week. If you're looking for a family environment this is your agency. Definitely recommend!"
We responded:
"We are grateful for your 5-star review, William! Thanks for taking a moment to share your positive rating of State Farm Agent John Delgado’s Team here in Universal City . "
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Jon Petty

April 15, 2026

5  out of  5
rating by Jon Petty
"Amazing work by an outstanding professional. The thoroughness and knowledge by Mr. Moloy was beyond superb. He was patient, and explained in great detail all my options and found the absolute best coverage for me and my families needs. Great job!"
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Chennetta Dailey

April 11, 2026

5  out of  5
rating by Chennetta Dailey
"They were very helpful. They answered every question that I needed to know. They were very patient. I will definitely recommend my friends and family to them."
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TamieTX

July 7, 2025

5  out of  5
rating by TamieTX
"I’ve been a loyal customer of Mr. Delgado for over 20 years, and my parents have been with him for over 40 years! That kind of loyalty speaks volumes, and it’s all due to the exceptional service we’ve consistently received.

John is the kind of insurance agent who genuinely cares. He’s knowledgeable, responsive, and always goes the extra mile to make sure we fully understand our options and feel confident in our coverage. Whether it’s home, auto, or life insurance, he always provides thoughtful guidance tailored to our needs.

His staff is equally impressive, professional, friendly, and incredibly helpful every time we call. It’s rare to find this level of consistent, high-quality service over so many years, but John and his team deliver it effortlessly.

If you’re looking for an agent who treats you like family and truly looks out for your best interests, I can’t recommend Mr. Delgado and his team enough."
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Pam Dahl

June 2, 2025

5  out of  5
rating by Pam Dahl
"John Is my insurance agent and he really went to bat for me by helping me out with a situation that he really didn't have to do. The following is what happened: I had been gone and came back to a hole in my siding at the back of the house. My home backs up to a green belt. I looked down and found a few small pieces of siding had been busted and on the ground. I also found a heavy piece of what appears to be either a wheel or a mallet. John called the landscaper and the landscaper came out and we resolved the issue. My deductible is $3,500 so there was no need to file a claim since the work was only $500. John is not your everyday insurance agent. He goes above and beyond. I'm very fortunate to have John as my State Farm agent."
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Angie Sambrano

April 8, 2025

5  out of  5
rating by Angie Sambrano
"Mr Delgado has been my insurance agent for 41 years. I have not been disappointed with the service I have received from John or his staff. I received a call, on a Saturday, from Mr Delgado, to answer a question I had, which was not urgent."
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marisa distefano

April 8, 2025

5  out of  5
rating by marisa distefano
"Mr. Delegado has been handling me & my Family’s insurance house and cars for years around 30 years to be exact.
This man is a Great person and always involved with his company and helps out his clients along with his friendly staff, always respectful. I recommend his company highly for insurance coverage, you will be happy you did."